Terms and Conditions

Effective Date: 31-03-2024

These Terms and Conditions ("Terms") govern your use of the Palak Grocery online e-commerce application ("the Application"). By accessing or using the Application, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Application.

Use of the Application

1.1 Eligibility
You must be at least 16 years old to use the Application. By using the Application, you represent and warrant that you are at least 16 years old.

1.2 Account Creation
You may need to create an account to access certain features of the Application. When creating an account, you agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Prohibited Conduct
You agree not to:

  • Use the Application for any unlawful purpose or in violation of these Terms.
  • Engage in any activity that could interfere with or disrupt the operation of the Application.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Upload, post, or transmit any content that is infringing, defamatory, obscene, or otherwise objectionable.
  • Products and Orders

2.1 Product Information
We strive to provide accurate and up-to-date information about the products available on the Application. However, we do not guarantee the accuracy, completeness, or reliability of any product information.

2.2 Orders and Payments
By placing an order through the Application, you agree to pay the specified price for the products, including any applicable taxes and shipping fees. Payment must be made using the available payment methods. We reserve the right to cancel or refuse any order at our discretion.

2.3 Shipping and Delivery
We will make reasonable efforts to deliver the ordered products within the specified timeframe. However, we are not responsible for any delays or failures in delivery that are beyond our control.

Intellectual Property
The Application and its content, including but not limited to text, graphics, logos, images, and software, are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on the Application or its content without our prior written consent.

Disclaimer of Warranties
The application is provided on an "AS IS" and "AS AVAILABLE" basis. We make no representation or warranties of any kind, express or implied, regarding the operation or use of the application, including but not limited to the accuracy, reliability, or completeness of any content or products. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchants of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special consequential, or punitive damages arising out of or in connection with the use of the application, whether based on Contract, TORT, Negligence, Strict liability, or otherwise, even if we have been advised of the possibility of such damages. 

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of the Application, your violation of these Terms, or your violation of any rights of any third party.

Modification of Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Application. Your continued use of the Application after the changes have been made indicates your acceptance of the revised Terms.

We may terminate or suspend your access to the Application at any time, with or without cause or notice. Upon termination, you must cease all use of the Application.

Contact Us
If you have any questions, concerns, or requests regarding these Terms, please contact us at grocerypalak@gmail.com

Our Contact Team Number

   01169312616  (Wbatsapp/Call)

Thank you for reading and accepting our Terms and Conditions.